Sports / Mobile
These terms set out how 778g operates, what you can expect from us, and what we ask from you in return. Access to this platform — including account creation, deposits via bKash or Rocket, and use of any game content — depends on your local law and eligible region.
778g operates under terms that reflect the legal requirements of each eligible region. We do not make blanket claims about universal access — availability depends on whether your local law permits use of this platform. When you create an account and make a deposit, whether through bKash, Rocket or Bank Transfer, you confirm that you are in an eligible region and that your use is lawful where you are located. We maintain records of account activity and transaction history, and those records form part of your agreement with us. If a transaction dispute arises — say, a bKash reference number that does not appear in your wallet history — the records we hold are the primary reference point. We apply these terms consistently across all account types. Changes to policy terms are communicated through the platform's published notice channels, and continued use of the account after a notice is posted constitutes acceptance. If you disagree with any change, you may close your account and withdraw any eligible balance following the steps shown in your account settings. We encourage you to read the full terms before funding your account.
Our legal terms apply specifically to account holders using 778g directly. They do not extend to third-party services you connect through, including mobile wallet providers such as bKash and Rocket, whose own terms govern the payment leg of any transaction. Understanding the boundary between our policy and theirs helps you know where to direct a question.
Our terms govern how you open, use and close your 778g account. Eligibility to hold an account depends on your local law and the region you are accessing from. We apply these conditions at registration and may verify them again on request.
Deposits and withdrawals processed through bKash, Rocket or Bank Transfer are subject to both our account terms and the terms of whichever payment provider handles the transfer. We record the transaction on our side; the payment provider holds its own record.
Game content supplied by studios available in our lobby — including content from Pragmatic Play, Habanero, Bigtime Gaming and PG Soft — is covered by our content terms. We do not, however, own or control the underlying software; our terms apply to how we make it available to you.
If you follow a link away from 778g — including links to payment apps or any external resource — our policy does not apply beyond our own domain. Review the third party's own terms before submitting personal or financial information to them.
Your rights under these terms are practical and actionable, not abstract. You can review your full transaction history — including every bKash, Rocket and Bank Transfer deposit — directly from the account history section after you log in. If you notice an error in your account details, the account settings page lets you submit a correction request; where identity verification is required to approve the change, the fields and document requirements are shown inline. You can raise a question about any policy provision or account decision through the support routes published on this site. If you believe a record is incorrect, note the transaction reference — the kind you would find in a bKash confirmation SMS — and include it when you contact support so the team can locate the entry without delay. You may also request a summary of the data we hold about your account at any time by contacting us through the published email route.
Log into your account and open the transaction history section. Every deposit and withdrawal entry is listed with a reference number, date and status. bKash and Rocket entries appear alongside Bank Transfer records in the same view.
Account settings holds the fields for name, contact details and linked payment methods. Submit a correction request there; the page shows which changes require identity verification before they take effect.
If a specific term is unclear or you disagree with an account decision, reach us through the support email or live chat route shown on the contact page. Reference the specific clause or transaction so we can respond accurately.
You may ask for a summary of the personal and account data we hold. Send the request through our published email support route with your registered account details so we can locate and prepare the correct records.
If a specific policy question or account record issue cannot be resolved through self-service account settings, these are the routes available to reach us. Use the channel that fits your query — live chat for fast account-level questions, email for formal policy requests or data queries that need a written record.
Access live chat from the support link visible in your account dashboard. Use this for account-level questions — transaction status, record discrepancies or access queries — where a quick back-and-forth helps resolve things faster than email.
For formal policy requests, data summaries or written records of a dispute, use the support email address published on the contact page. Include your account reference and, where relevant, the transaction reference from your bKash or Rocket confirmation.
The help section inside your account covers common policy topics — how terms apply to deposits, what happens when a Bank Transfer reference is pending, and how to submit a correction. Check there before opening a support ticket.
We handle account data in line with the obligations set out in our published privacy terms. What we collect, how long we keep it, and who can access it are all documented there. Cookies are used to maintain session state — so your login persists while you navigate between the lobby, your wallet and the account history page — and to collect anonymous usage data that helps us improve navigation. We do not sell personal data to third parties. Account security relies on the login credentials you set; we recommend keeping them distinct from any password used on your mobile wallet apps such as bKash or Rocket. If you suspect unauthorised access, use the account settings page to update your credentials immediately and contact support through the published email route.
We retain account and transaction records for the period required by our operational obligations. After account closure, data is held for the minimum retention window set in our privacy terms, then deleted or anonymised. You can request a data summary at any time via the email support route.
Cookies keep your session active across the lobby, account and wallet pages. You can manage cookie preferences from the settings link in the site footer. Disabling certain cookies may affect how account pages and the transaction history view function.
Your account credentials are your responsibility to protect. We do not ask for your password through chat or email. If you receive a message claiming to be from 778g and asking for login details, treat it as unauthorised and report it through the published support route.
When we update these legal terms, a notice is placed in the platform's announcement area and, where material, sent to the email address registered on your account. The date of the last revision is shown at the foot of the terms page.
These questions cover what we hear most from account holders about how our legal terms apply — from access eligibility to data requests and transaction records. If your question is not here, the email support route is the right place to send it.
Access and the application of our terms depend on your local law and whether your region is eligible. We do not confirm universal legal access for all Bangladesh locations. Check the terms page for the current eligible region conditions, and verify that your use is lawful where you are.
After you close your account, we retain the relevant records for the minimum period our operational obligations require. After that window, data is deleted or anonymised. You can request a summary of what we hold at any point using the published email support route.
If a bKash deposit is missing from your transaction history, first check your bKash app for the confirmation SMS reference. Then contact support through live chat or email, including that reference number. We can trace the entry on our side and coordinate with the record from the payment leg.
Your full transaction history is visible in the account history section after login — covering bKash, Rocket and Bank Transfer entries. If you need a formal written summary, send a request to our email support address with your account details and the date range you need.
Open account settings and locate the relevant field. Fields that require identity verification show the document steps inline — follow those before submitting. If the correction option is not available in settings, raise it through the email support route so the team can process it manually.
When terms are updated, a notice appears in the platform's announcement area. For material changes, a message is also sent to the email address on your account. The revision date is shown at the foot of the live terms page so you can check when the current version took effect.