Sports / Mobile
These terms govern every interaction between you and 778g — from opening your account to making a deposit through bKash, Rocket, or Bank Transfer and accessing the lobby. Your access depends on your local law and eligible regions; read through what applies before you proceed.
By opening an account on 778g, you accept these terms as a binding agreement between yourself and the platform. We may update these terms when our services change — for example, when a new deposit route is added or when access conditions shift for a region. When we make a material update, we notify you through the account dashboard before it takes effect, and your continued use of the account after that point is taken as acceptance. Access to 778g and its games, including live tables and slots from Pragmatic Play, Habanero, Bigtime Gaming, and PG Soft, depends on whether use is permitted under the laws of your location and whether your region is eligible. We do not make that determination for you. If local law in your jurisdiction restricts or prohibits participation in online gaming, these terms do not override that restriction — eligibility is your responsibility to confirm. Transaction records generated when you deposit via bKash, Rocket, or Bank Transfer are logged against your account and are governed by these terms. Retain your transaction SMS or screenshot as your own record; our account history section shows the same data. Disputes over transaction amounts should be raised through the support route before any external escalation.
Not everything you encounter while using 778g is governed by the same set of rules. Understanding the boundary helps you know which document to refer to for each type of issue.
Your login credentials, account registration, identity verification steps, and the actions you take while signed in are all covered by these terms. How you open, suspend, or close your account is set out here, and any breach of access rules is handled under this document.
Deposits made via bKash, Rocket, or Bank Transfer — and any subsequent wallet credit — are governed by these terms alongside the payment method's own conditions. The record of each transaction is visible in your signed-in account area and is subject to our stated dispute process.
Game titles available in the lobby, promotional notices published on the site, and editorial content on our pages are subject to these terms with respect to how you may use them. You may not reproduce, redistribute or commercially exploit site content without written permission.
Payment processors like bKash and Rocket operate under their own terms and privacy policies. Links from our site to external pages do not bring those pages inside our terms. We are not liable for the content, security or practices of third-party services you reach from 778g.
These terms are not only obligations — they also define what you can ask of us. Knowing where to find your records and how to raise a correction means you are never left guessing about the account-to-wallet path. Your transaction history, including each bKash or Rocket deposit reference, is accessible directly from the account dashboard under the transactions tab; you do not need to contact support to view it. If a record appears incorrect — for example, a deposit that shows a different amount than your bank or mobile wallet SMS confirms — you can raise a correction request. We review the submitted reference number against our payment logs and respond through the same support channel you used. For account detail corrections such as a changed contact number, the update path is inside account settings; follow the verification step shown there to confirm the change. Any question about how these terms apply to your specific situation can be directed to our support team through the contact routes on this site.
Open your account dashboard and navigate to the transactions tab. Every deposit — whether made by bKash, Rocket, or Bank Transfer — is listed with a reference number and a timestamp. Keep your original payment SMS as a cross-reference.
Account details including contact information can be updated from inside account settings. Each change triggers a verification step shown on the same screen; follow the instructions there to confirm the update is applied to your active profile.
If a deposit amount or wallet credit does not match your records, contact support with your transaction reference number. We match it to our payment log and follow up through the channel you contacted us on. Do not wait more than 48 hours before raising it.
Questions about how a specific part of these terms applies to your account can be directed to support. We do not respond to hypothetical queries, but any concrete account-related question about scope, access or transaction treatment will be addressed.
If something in these terms is unclear, or if you need to act on a right listed above, use one of the contact routes visible on the site. We do not publish response time commitments, but each route is monitored and your message is tied to your account.
The live chat button is available on the site for account and policy questions. Open it from any page while signed in to have your account context available to the support agent handling your query.
For written records of a policy question or dispute, use the email contact listed in the site footer. Include your account username and transaction reference number so we can locate the relevant record without follow-up requests.
The help section inside your signed-in account covers the most common terms-related questions including deposit records, account corrections and access eligibility. Start there before contacting support — many answers are already documented.
We apply consistent practices to how your account data and transaction records are held and who can access them. These practices are part of what these terms govern.
Account data — including the contact details and payment references you submit — is held for as long as your account is active and for a period after closure as required by our internal retention policy. We do not sell your data to third parties. Requests to understand what we hold can be directed to support.
Your account credentials are your responsibility. We will never ask for your password through chat or email. If you suspect unauthorised access, use the account settings page to update your password immediately and notify support through the live chat or email route.
We use cookies to maintain your session and to understand how the site is used at an aggregate level. Cookie preferences can be managed through your browser settings. Continued use of the site with cookies enabled is taken as acceptance of our cookie practice as described in the privacy policy.
When these terms are updated, the revised version is published on this page with the effective date noted at the top. For material changes, we send a notice to the contact detail on your account before the change takes effect. Archived versions of earlier terms are available on request through support.
These are the questions we get most often from people reading through their account terms. Each answer reflects what is actually in our policy, not a general summary.
Access and participation depend on whether online gaming is permitted under your local law and whether your region is eligible. These terms govern your account if you are in an eligible region. We do not determine local legal status for you; confirming eligibility is your responsibility before opening or using an account.
Your deposit reference is logged in the transactions tab of your account dashboard. If the amount shown differs from your bKash or Rocket SMS confirmation, contact support with both the reference number and your payment receipt. We match the figures against our payment log and respond through the same channel you used to raise the issue.
We notify you of material changes before they take effect — a notice appears in your account dashboard and, where we have a contact detail on file, we send a direct notification. Minor clarifications that do not affect your rights or obligations may be updated without advance notice. The current version is always available on this page.
Go to account settings while signed in. The fields for contact information and linked details are editable there. Each change triggers an on-screen verification step — follow the instructions shown. If the update does not apply after verification, contact support and include your account username so they can investigate.
Raise the matter through our live chat or email support route as the first step. Include your account username, the transaction reference if relevant, and a clear description of the issue. We review disputes against our transaction logs and these terms, then respond through the channel you contacted us on.
Only the part of a transaction that occurs within 778g is covered here — the wallet credit to your account, the record in your dashboard, and any dispute process we run. The bKash and Rocket platforms operate under their own separate terms and privacy policies, which you agree to independently when you use those payment rails.