778g Privacy Policy: How We Handle Your Information
778g is straightforward about what data we collect, why we collect it and how it stays protected. This policy covers every interaction you have with your account — from logging in to completing a transaction via bKash, Rocket or Bank Transfer — so you always know where your information goes.
Account data protected
Transaction records kept securely
bKash, Rocket, Bank Transfer context
Your rights clearly stated
POLICY POSTURE
What This Privacy Policy Covers and Why
We collect information you provide directly when you open an account, verify your identity or contact support. This includes your name, email address, phone number and payment details linked to your preferred method — whether that is bKash, Rocket or Bank Transfer. We also collect data generated automatically as you browse: page visits, session duration and device type. This helps us keep the account experience consistent across mobile and desktop. We do not sell your personal data to third parties. Information is shared only where it is necessary to process a transaction, comply with a lawful request or maintain account security. When you make a deposit through Rocket or confirm a Bank Transfer, the transaction reference is logged in your account history — the same record you can check from the wallet section at any time. Data retention periods depend on account status and applicable rules in your region. Where local law or eligible-region requirements apply, those rules take precedence over our internal defaults. You can request a copy of the data we hold or ask for corrections through the support route described in this policy. Access to the platform and the coverage of this policy depend on your local law and eligible regions.
bKash payment details stored under account security protocols
Rocket transaction references logged in your wallet history
Bank Transfer records retained for the period required by applicable rules
Third-party data sharing limited to transaction processing only
POLICY SCOPE
Where This Policy Applies and What It Covers
Not everything you encounter while using this platform falls under the same policy rules. Understanding the boundary between what we govern and what sits outside our control helps you know who to contact when a question arises. The four areas below define that boundary clearly.
Account Access
Your login credentials, session data and account profile details are fully within scope. We control how this data is stored, who can access it and how long it is retained. Changes to your account details trigger a record in our system.
Transaction Records
Deposits and withdrawal records tied to bKash, Rocket or Bank Transfer are logged in your account wallet history. These records are within scope and subject to our data protection practices. You can review your full transaction history after logging in.
Site Content
How you interact with lobby pages, game sections and support articles is tracked through standard analytics. This data is within scope and used only to improve navigation and page performance — it is not linked to your payment details.
Third-Party Services
External payment processors, network providers and any links that take you away from 778g operate under their own privacy terms. Once you leave our domain or interact with a third-party processor, their rules apply and this policy does not extend to them.
YOUR PRACTICAL RIGHTS
Actions Available to You Under This Policy
You have concrete options under this policy — not just theoretical ones. Log in to your account and open the profile section to review the personal details we hold. If anything is incorrect, the edit fields there let you submit a correction request directly. For transaction records, the wallet history page shows every deposit and withdrawal reference, including entries for bKash and Bank Transfer. If a record looks wrong or you need a formal copy of your data, raise a request through our support contact — the route is described in the Support section of this page. You can also ask us to clarify how a specific piece of data is used or how long it is kept. We aim to respond to data enquiries within the timeframe required by applicable rules in your eligible region. All of these actions are available to you regardless of your preferred payment method.
Review Your Records
Log in and open the profile or wallet section to see the personal and transaction data we hold against your account.
Correct Account Details
Use the edit fields in your account profile to submit a correction. We update the record and confirm the change.
Raise a Data Question
If you want to know how a specific piece of data is used, contact support with your query. We will give you a clear, specific answer.
Request Data Support
For a formal copy of your data or a deletion request, contact us through the published support route. Eligibility depends on your local law and applicable region rules.
CONTACT FOR PRIVACY
How to Reach Us About This Policy
If you have a question about this privacy policy — or want to act on any of the rights described above — use the contact routes visible on 778g. We do not publish channels we cannot staff, so the options below are the ones actually available to you.
Live Chat
Open the chat widget on 778g to ask a privacy question directly. This is the fastest route for account or data clarifications.
Email Support
Send a written data enquiry or formal request to the support email address published in the contact section of the site. Include your account reference for a quicker response.
Help Centre
The help section on the site covers common privacy questions and account data steps. Check there first if your question is about reviewing or updating your details.
DATA HANDLING PRACTICE
How We Approach Data Security and Retention
Our approach to data protection is practical and specific. Account credentials are stored using standard encryption methods. Payment references from bKash, Rocket and Bank Transfer are held in your account wallet history and not exposed to unrelated systems. We review our data handling practices when platform or regulatory requirements change.
Cookies and Session Data
We use session cookies to keep you logged in and functional cookies to remember your language and region settings. No tracking cookie is used to build an advertising profile. You can clear cookies from your browser at any time.
Account Security
Your account password is stored in hashed form — we cannot read it in plain text. If you believe your account has been accessed without your knowledge, contact support immediately through the live chat route.
Data Retention
We keep account and transaction data for as long as required by the applicable rules in your eligible region. When the retention period ends, data is deleted or anonymised. You can ask for the specific period that applies to your account.
Policy Updates
When this policy changes, we post the updated version at 778g/privacy-policy/ with the revision date shown at the top. Continued use of your account after a policy update indicates acceptance of the revised terms.
PRIVACY QUESTIONS ANSWERED
Frequently Asked Questions About This Policy
These are the questions we actually receive about data, account privacy and how to act on your rights. Each answer is specific to how 778g handles your information.
What personal data does 778g collect when I open an account?
We collect the details you enter during registration — name, email address and phone number — plus your device type and session data. If you use bKash, Rocket or Bank Transfer, the transaction reference is also stored against your account wallet record.
Does 778g share my data with anyone outside the platform?
We share data only where it is required to process a transaction or meet a lawful request. Your bKash or Rocket payment details are passed to the relevant processor to complete the transaction and are not shared for any other purpose.
How can I see what data 778g holds about me?
Log in and open your account profile or wallet history. Transaction records, including Bank Transfer references, are visible there. For a full data summary, contact support through the published email address and include your account reference number.
Can I ask 778g to delete my account data?
Yes. Send a deletion request through the support email published on the site. Whether and how much data can be deleted depends on your local law and any retention obligations in your eligible region. We will tell you what can be removed and what must be kept.
How does 778g protect my payment details?
Payment references are stored in your account wallet and are not exposed to unrelated systems. We do not store your bKash PIN or Rocket account password — those stay with the payment provider. Our account system stores only the transaction reference and amount.
Does this privacy policy apply in my region?
Coverage depends on your local law and eligible regions. Where local rules set specific requirements — for example on data retention or deletion rights — those rules take precedence. Check your local law or contact support if you are unsure whether this policy applies to your situation.